Restaurant and Food Service Managers (0631)

Among the occupations currently in highest demand in All of Québec

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Qualification and skills most often required

Le diplôme d’études collégiales (DEC) en gestion d’un établissement de restauration peut être exigé. Le diplôme d’études secondaires (DES) ou un diplôme d’études professionnelles (DEP) dans le domaine de la restauration peuvent être suffisants s’ils sont combinés avec quelques années d’expérience dans le domaine de la restauration. Des compétences en gestion, notamment en ce qui a trait aux ressources humaines et au service à la clientèle, ainsi que la capacité de travailler en équipe et sous pression favorisent l’accès à un emploi. Des connaissances en hygiène et en salubrité des aliments sont requises. Des connaissances en informatique peuvent être demandées. Quelques années d’expérience sont habituellement exigées. Le nombre d’années d’expérience requises varie selon le type de restaurants. Le bilinguisme est souvent demandé.

Reason for labor demand

L’activité du secteur de la restauration et le grand nombre de restaurants influencent à la hausse la demande dans cette profession.

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Job titles

Nature of work

Restaurant and food service managers plan, organize, direct, control and evaluate the operations of restaurants, bars, cafeterias and other food and beverage services. They are employed in food and beverage service establishments, or they may be self-employed.

Fields of interest

  • Managing, organizing, administrating
  • Working in sales and customer service
  • Working in the hospitality or tourism industries

Main duties

  • Restaurant and food service managers perform some or all of the following duties:
  • - Plan, organize, direct, control and evaluate the operations of a restaurant, bar, cafeteria or other food or beverage service
  • - Determine type of services to be offered and implement operational procedures
  • - Recruit staff and oversee staff training
  • - Set staff work schedules and monitor staff performance
  • - Control inventory, monitor revenues and modify procedures and prices
  • - Resolve customer complaints and ensure health and safety regulations are followed
  • - Negotiate arrangements with suppliers for food and other supplies
  • - Negotiate arrangements with clients for catering or use of facilities for banquets or receptions.

Employment requirements

  • * Completion of a college or other program related to hospitality or food and beverage service management is usually required.
  • * Several years of experience in the food service sector, including supervisory experience, are required.

More information in All of Québec

Employment in 2011 21,000
Skill level Management
Average annual full-time income in 2005 30,000$
Job prospects-by occupation (2012-2016) Good
Unemployment rate in 2011 Low