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Supervisors, Mail and Message Distribution Occupations (1214)

Job titles

  • assistant postmaster/mistress
  • courier service supervisor
  • mail and postal clerks supervisor
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Nature of work

Supervisors in this unit group supervise and co-ordinate the activities of workers in the following unit groups: Mail, Postal and Related Clerks (1461), Letter Carriers (1462) and Couriers, Messengers and Door-to-Door Distributors (1463). They are employed by Canada Post Corporation, courier companies, governments and large corporations.

Fields of interest

  • Working in an office
  • Working in sales and customer service
  • Working in transportation and maintenance
  • Writing, working in communications and information

Main duties

  • Supervisors in this unit group perform some or all of the following duties:
  • - Co-ordinate, assign and review the work of postal clerks, letter carriers and couriers engaged in the collecting, sorting and delivering of mail, parcels and other material
  • - Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • - Resolve work-related problems and prepare and submit progress and other reports
  • - Train workers in job duties, safety procedures and company policies
  • - Requisition supplies and materials
  • - Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
  • - May perform the same duties as workers supervised.

Main characteristics of the occupation

These headings are provided for the following occupation(s) :

Supervisors, Mail and Message Distribution Occupations (1214)

Employment requirements

  • * Completion of secondary school is required.
  • * Several years of experience in the occupation supervised are usually required.

Skill type

  • Business, finance and administration

Skill level

  • Technical

Job titles - Classified elsewhere