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Computer Network Technicians (2281)

Occupation related to information and communications technology

Job titles
assistant computer operator
computer network technician
computer network technician supervisor
View all job titles

Nature of work
Computer network technicians establish, operate, maintain, and co-ordinate the use of local and wide area networks (LANs and WANs), mainframe networks, hardware, software and related computer equipment. They set up and maintain Internet and Intranet Web sites and Web-server hardware and software, and monitor and optimize network connectivity and performance. They are employed in information technology units throughout the private and public sectors. Supervisors of computer network technicians are included in this group.

Fields of interest
Crunching numbers
Working with computers, information technology, and communications
Writing, working in communications and information

Main duties
Computer network technicians perform some or all of the following duties:
- Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks, computer workstations, connections to the Internet and peripheral equipment
- Evaluate and install computer hardware, networking software, operating system software and software applications
- Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks
- Provide problem-solving services to network users
- Install, maintain, troubleshoot and upgrade Web-server hardware and software
- Implement network traffic and security monitoring software, and optimize server performance
- Perform routine network start up and close down and maintain control records
- Perform data backups and disaster recovery operations
- Conduct tests and perform security and quality controls
- Control and monitor e-mail use, Web navigation, and installed softwares
- Perform shell scripting or other basic scripting tasks
- May supervise other workers in this group.

Main characteristics of the occupation
* Interests
* Physical activities
* Aptitudes
* Environmental conditions
* Data, people, things
These headings are provided for the following occupation(s)
Computer and Network Operators (2281.1)
Web Technicians (2281.2)

Employment requirements
* Completion of a college or other program in computer science, network administration, Web technology or a related field is usually required.
* Certification or training provided by software vendors may be required by some employers.

Skill type
Natural and applied sciences and related fields

Skill level
Technical

More information
* Progression to computer programming, interactive media development, Web development or systems analysis is possible with experience.

Job titles - Classified elsewhere
* Computer Engineers (Except Software Engineers and Designers) (2147)
* Computer Programmers and Interactive Media Developers (2174)
* Sales, Marketing and Advertising Managers (0611)
* Systems Testing Technicians (2283)
* User Support Technicians (2282)
* Web Designers and Developers (2175)


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