| Accommodation Service Managers (0632) |
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Job titles
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| accommodation services manager |
| bed and breakfast manager |
| bed and breakfast operator |
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View all job titles
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Nature of work
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| Accommodation service managers plan, organize, direct, control and evaluate the operations of an accommodation establishment or of a department within such an establishment. They are employed by hotels, motels, resorts, student residences and other accommodation establishments, or they may be self-employed. |
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Fields of interest
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| Managing, organizing, administrating |
| Working in sales and customer service |
| Working in the hospitality or tourism industries |
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Main duties
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| Accommodation service managers perform some or all of the following duties: |
| - Develop, implement and evaluate policies and procedures for the operation of the department or establishment |
| - Prepare budgets and monitor revenues and expenses |
| - Participate in the development of pricing and promotional strategies |
| - Negotiate with suppliers for the provision of materials and supplies |
| - Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions |
| - Recruit and supervise staff, oversee training and set work schedules |
| - Resolve customer complaints. |
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Main characteristics of the occupation
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| * Interests |
| * Physical activities |
| * Aptitudes |
| * Environmental conditions |
| * Data, people, things |
| These headings are provided for the following occupation(s) |
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Accommodation Service Managers (0632)
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Employment requirements
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| * A university degree or college diploma in hotel management or other related discipline is usually required for managers employed by hotel chains or large accommodation establishments. |
| * Several years of experience within the accommodation industry are usually required and may substitute for formal educational requirements. |
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Skill type
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| Management occupations |
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Skill level
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| Management |
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Job titles - Classified elsewhere
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Professional associations
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Association des hôteliers du Québec (AHQ)
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Association des hôtels du Canada
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Regroupement des hôteliers et restaurateurs du Québec
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