Retail and wholesale trade managers (NOC 0621)

Job titles

Nature of work

Retail and wholesale trade managers plan, organize, direct, control and evaluate the operations of establishments that sell merchandise or services on a retail or wholesale basis. Retail and wholesale trade managers are employed by retail and wholesale sales establishments or they may own and operate their own store.

Fields of interest

  • Crunching numbers
  • Managing, organizing, administrating
  • Working in sales and customer service

Main duties

  • Retail and wholesale trade managers perform some or all of the following duties:
  • - Plan, direct and evaluate the operations of establishments engaged in wholesale and retail sales or of departments in such establishments
  • - Manage staff and assign duties
  • - Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
  • - Determine merchandise and services to be sold, and implement price and credit policies
  • - Locate, select and procure merchandise for resale
  • - Develop and implement marketing strategies
  • - Plan budgets and authorize expenditures
  • - Resolve customer complaints
  • - Determine staffing requirements and hire or oversee hiring of staff.

Main characteristics of the occupation

Not available for this occupation.

Employment requirements

  • * Completion of secondary school is required.
  • * A university degree or college diploma in business administration or other field related to the product or service being sold may be required.
  • * Several years of related retail sales experience at increasing levels of responsibility are usually required.

Skill type

  • Management occupations

Skill level

  • Professional

More information

  • * There is some mobility between managers in this unit group, depending on the product or service.