Supervisors, General Office and Administrative Support Clerks (1211)

Job titles

  • 911 emergency centre operations officer
  • administrative services supervisor
  • attendance records supervisor
  • View all job titles

Nature of work

Supervisors in this unit group supervise and co-ordinate the activities of workers in the following minor groups: Clerical Occupations, General Office Skills (141), Office Equipment Operators (142) and Administrative Support Clerks (144). They are employed throughout the public and private sectors.

Fields of interest

  • Managing, organizing, administrating
  • Working in an office
  • Writing, working in communications and information

Main duties

  • Supervisors in this unit group perform some or all of the following duties:
  • - Co-ordinate, assign and review the work of clerks engaged in the following duties: word processing; record keeping and filing; operating telephones and switchboards; data entry; desktop publishing; and other activities involving general office and administrative skills
  • - Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • - Resolve work-related problems and prepare and submit progress and other reports
  • - Train workers in job duties, safety procedures and company policies
  • - Requisition supplies and materials
  • - Ensure smooth operation of office equipment and machinery, and arrange for maintenance and repair work
  • - May perform the same duties as workers supervised.

These headings are provided for the following occupation(s) :

Supervisors, General Office and Administrative Support Clerks (1211)

Employment requirements

  • * Completion of secondary school is required.
  • * Completion of college courses related to area supervised is usually required.
  • * Experience in the occupation supervised is usually required.

Skill type

  • Business, finance and administration

Skill level

  • Technical

Professional associations

  • Association québécoise des archivistes médicaux (AQAM)
  • 5104, boul. Bourque, bureau 104
  • Sherbrooke, QC
  • J1N2K7
  • Phone: 819-823-6670
  • Fax: 819-823-0799
  • Email: membre.aqam@videotron.ca